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Work causes people stress. Add the problems of daily life and a rapidly changing world, and it is not surprising employee burnout is becoming more common. Managing this burnout outbreak is about asking and answering a few good questions:
Being tired is a good thing when it comes from hard work or a new challenge, but if you are physically, emotionally, and mentally exhausted, you are experiencing burnout.¹ Burnout is chronic stress that leads to feeling distant, negative, or cynical about work.²
Life outside of work can cause or contribute to burnout in many ways, but there are a few common causes in the workplace. Stress levels can increase due to working long hours, trying to manage too many different tasks,³ or being given a task that is not a good fit for your skill set.⁴ And we all have had moments of conflict with co-workers that have elevated stress levels to burnout levels.
To know if burnout is near or is happening, watch for changes in yourself or in your employees. These changes can take shape as increased procrastination, more time off, or more time spent working in isolation. Sometimes the change is a decrease, especially in productivity or effectiveness.² Though everyone reacts differently to burnout, noticing these common signs early can help.
Workplaces can help by ensuring that respect and fairness guide policies, that employees have manageable workloads, and that they are recognized and rewarded for hard work.² All people want respect, and no one wants too much work to do, but feeling that what we do matters is vital. Employees are far less likely to experience burnout if they feel valuable and valued for the work they do.
Good policies matter, but so does careful planning.³ If you run a business, you probably know that management software can help you stay organized, but it can help limit burnout too. For auto dealerships, Dealerpull management software for sales is excellent for creating clarity, with its dashboard calendar for deals and to-do’s. And Dealerpull’s customer relations management software (CRM) is perfect for keeping track of leads, managing test-drives, and easily and fairly dividing work among your team.
We all hope to work at one of those great places with catered lunches, amazing fitness rooms, and a manager who makes us feel valued. But a workplace needs help from you to limit or avoid burnout, help that you can provide by aiming for clarity and compassion in your work.³
Miscommunication and assumptions can cause a lot of stress. This is especially true in the digital age because tone is difficult to communicate in texts or email messages. Take the time to write clear messages and, even better, talk to people in person or in a video call - face-to-face, even online, generates clarity.
Finally, be compassionate by treating others the way you want to be treated. Most of us are pretty good at applying this “golden rule” on good days, but we all have bad days and we all make mistakes. Whether it is you or someone you work with having one-of-those-days, compassion goes a long way to reducing stress.
It is easy to dismiss burnout as the problem of a few individuals, but even one employee experiencing burnout can mean the workplace itself is a factor. Knowing what burnout is, organizing the workplace around a few solid concepts, using the best automotive software, and aiming for clarity and compassion are great ways to limit burnout and to increase enthusiasm and positive energy as well.